Privacy Policy

Last updated: December 2024

1. Introduction

At VibeGain, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to earn rewards by watching advertisements.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

  • Name and contact information (email address)
  • Account credentials and profile information
  • Payment and banking information for rewards
  • Communication preferences and settings

2.2 Usage Information

We automatically collect certain information about your use of our platform:

  • Ad viewing history and completion rates
  • Platform usage patterns and preferences
  • Device information and browser type
  • IP address and general location data
  • Performance and error logs

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our reward-earning platform
  • Process your account registration and manage your profile
  • Track your ad viewing progress and calculate rewards
  • Process payments and deliver rewards
  • Improve our platform and user experience
  • Send important updates and notifications
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing and banking services
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support and communication

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or legal proceedings
  • Protection of our rights and property
  • Emergency situations involving public safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our platform and services

When we no longer need your information, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Control

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format

7.2 Communication Preferences

  • Opt out of marketing communications
  • Control notification settings
  • Manage email preferences

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and ads
  • Ensure platform security and functionality

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may contain links to third-party services or integrate with external platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Address: 5 J.S. Torralba St, Tagbilaran City, 6300 Bohol, Philippines

Phone: +63384112977